Hotel a Cortland West

“Staff was great the gentleman at the front desk went above and beyond!”

“Heavy language barrier when trying to check in, they control heat and give you a space heater incase you get cold. Room was hot for me and old window unit would not keep up”

“Room was good & clean, staff were incredibly friendly & helpful, breakfast was the typical buffet style but lots of variety. Property backs onto a restaurant parking lot with not such a great view (large industrial garbage cans & junk scattered all over property) can get quite noisy later in the evening.”

“Ottima struttura nei dintorni di ithaca. Silenziosa e pulita”

“Absolutely beautiful hotel situated perfectly on Cayuga Lake with a short walk to the falls. Everything was perfect. ”

“We've been visiting this hotel for many years. It has a path in the back leading right to buttermilk falls State Park, which is huge highlight. But the hotel did change ownership in 2024, and it seems it's still finding it's stride since then. There were renovations last year, which we were excited to see. We found the resulting lounge well done but quite small. The lobby is nice but not a huge change. Seems they need to work on the rooms... our room needed a new shower fan and toilet seat...

“good”

“I didn’t expect much due to peers staying here and having poor experiences, but I was still unfortunately disappointed. The room felt like it was holding up with Elmer’s Glue and scotch tape. Two electrical outlets were actually only connected to the wall with scotch tape and had open wires shown. The sink faucet didn’t provide enough water to wash one’s hands, making hand sanitizer I keep in my care as my only option. As someone who’s allergic to dogs and smoke, having the room smell like both...

“Out stay was okay.”

“Buona struttura per dormire una notte in viaggio verso le cascate del Niagara”

“The Quality inn is definitely starting to lack in quality. The wall paper is peeling, there was a hole in the bathroom door, webs and dead bugs around the windows. The bathroom had a cigarette odor. This hotel is in serious need of major upgrades. It was tolerable for the one night I needed but if it was any longer I would have requested my money back. It is definitely time for the owners to put some TLC into this place. ”

“Excellent hotel”

“Buona la colazione con waffel, muffins, bacon end eggs 👍”